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FAQ

Ingredients & Nutrition

Are Daiya products organic and non-GMO?

Although we’re not certified organic, we use the highest quality ingredients possible.  All of our ingredients have non-GMO ingredient certifications from suppliers.

Why aren’t you non-GMO project verified yet?

It is a very long process and because we are constantly improving our products and changing our recipes, we need to resubmit our product recipes and restart the process. Given the breadth of our portfolio, it takes a long time.

Are Daiya products natural?

We only use naturally occurring ingredients in our products. There are no artificial colors, preservatives or flavours.

Does Daiya contain any animal products or by-products?

None of our products contain animal products or by-products. All products are certified vegan.

Are your products vegan?

Our products are free from animal and animal by-products. As part of our vendor approval program, we require the suppliers to provide us with a vegan statement and allergen statements. Our products are also certified vegan by Vegan Action.

Do your products contain protein?

Our products do contain small amounts of pea protein. To learn more about the protein content in our products, see the nutritional information found on our “Our Foods” page.

Do your products contain cholesterol or trans fats?

Our products do not contain cholesterol and are trans-fat free.

Do your products contain preservatives or artificial ingredients?

Our products are free of preservatives and artificial ingredients.

Do your products contain MSG?

We don’t add any MSG to our products, but the yeast extract we use does contain some naturally occurring glutamate. Glutamate is an amino acid, which occurs naturally in the human body and in many foods, such as tomatoes and mushrooms.

Do you use palm oil in your products?

Palm oil is an essential ingredient in our slices. It’s what creates the cheese-like texture of our products, which couldn’t be duplicated using another plant-based oil. Our Blocks do not use palm oil.

Where does your palm oil come from?

All of the palm oil we use is sourced from Brazil. Our supplier, certified by EcoSocial and the Roundtable on Sustainable Palm Oil (RSPO), works with several independent farmers to replace slash and burn practices with a sustainable organic system. The company helps preserve the forests surrounding the plantation by only planting oil palms in degraded areas.

You don’t have palm oil in your shreds, so why do you use it in your blocks and slices?

Daiya slices are not prepared the same way as the shreds. Because our slices are ready-to-eat without cooking or heating, we use palm oil to deliver a texture that resembles dairy-based cheese.

Do you use canola oil in your products?

We are currently using safflower oil. However, all of our labels contain the “canola and/or safflower oil” statement to allow us to toggle between the two in case of supply shortages.

Do you use carrageenan in your products?

We use carrageenan (also known as “Irish moss”) as a texturizer in our slices. It’s a natural carbohydrate that is extracted from seaweed. The form we use is food-grade (undegraded) carrageenan, which forms a strong gel that contributes to the desired texture of our products.

Do you use Titanium dioxide in your products?

We use Titanium dioxide, a naturally occurring mineral, to keep our products’ base color consistent. Our level of use is well below the international standard and the FDA maximum level of 1%. Unlike the Titanium dioxide that is used in cosmetics, the form we use is not a nano particle. This ingredient is considered safe for human consumption by both the FDA and CFIA.

Allergies & Dietary Restrictions

Are your products allergen-free?

Our products are free of dairy (casein, whey and lactose), soy and gluten — 3 of the most common allergens. (Please note that some of our products may contain coconut and naturally occurring sulfites from garlic.) If there is something in particular you are allergic to, be sure to contact our team for more allergen information.

Does your product contain peanuts or tree nuts?

Our products do not contain peanuts and tree nuts (except for coconut). Some of our products (Cheezecakes and Yogurt) contain coconut cream and creamed coconut. We mention this because coconut is considered a tree nut in the US. Our products also contain coconut oil (a highly refined oil), yet no longer contain the allergenic protein component. Highly refined coconut oil is not considered an allergen.

Which of your products contain naturally occurring sulfites from garlic?

Daiya Pepperjack Shreds, Havarti Blocks, all Pizzas and the Alfredo Cheezy Mac contain naturally occurring sulfites from garlic.

Can I consume Daiya products if I’m allergic to dairy?

Our products are completely free of dairy (casein, whey and lactose). We have our own dedicated production facility (except for Daiya Pizzas, Cheezy Mac and Cheezecakes) to eliminate any chances for cross-contamination. Our Pizzas, Cheezy Mac and Cheezecakes are manufactured in another facility where we have an allergen program in place to prevent any cross contamination with dairy ingredients.

Can I consume Daiya products if I have celiac disease or an intolerance to gluten?

Our products are free from wheat, barley and oat. We only use ingredients with gluten-free statements from our suppliers, and we’re committed to a gluten-free environment in our manufacturing facilities. We test all of our products for gluten allergens prior to shipping. Our Pizzas, Cheezy Mac and Cheezecakes are endorsed by the Celiac Sprue Association.

Do your products contain soy?

Our products are completely free of soy. We test all of our products for soy allergens prior to shipping.

Where can I get more information about food sensitivities and allergies?

For information about food sensitivities and allergies, feel free to explore the Daiya Difference section on our site.

Are Daiya products Kosher?

Our Shreds, Blocks, Slices, Cream Cheese Style Spreads and Cheezy Mac are certified Kosher by the Orthodox Union. Our pizzas and cheezecakes are not certified kosher at this time. None of our products are kosher for Passover.

Freshness & Packaging

How long will the refrigerated Daiya products stay fresh?

Once opened, we recommend consuming our products within 7-10 days. Cheezecakes and Pizzas must be kept frozen at all times until ready to serve. Cheezy Mac can be stored in ambient temperature.

Can I freeze Daiya products?

Our shreds can be frozen, but they shouldn’t be refrozen after they’ve been thawed. We don’t recommend freezing our Blocks, Slices, Cream Cheese Style Spreads, or Cheezy Mac as it can affect their texture.

Can I freeze Daiya dairy-free yogurt alternative?

Our dairy free yogurt alternative is crafted with the finest ingredients. We do not recommend storing the product under freezing condition because it would have a negative impact on its texture. The product may appear to be curdling with unsmooth appearance if frozen. While it does not impact food safety, it may not give you the best sensory experience!

How can I keep Daiya products fresh?

Our products should be stored in the refrigerator at all times. We recommend keeping the shreds in a tightly sealed container or sealing the bag with an elastic or clip. Cheezecakes and Pizzas must be kept frozen at all times until ready to serve. Cheezy Mac can be stored in ambient temperature.

Are Daiya products safe to consume if they aren’t refrigerated?

We don’t recommend consuming our products if they’ve been left out of the refrigerator. Refrigeration is important because our products do not contain any preservatives. Cheezecakes and Pizzas must be kept frozen at all times until ready to serve. Cheezy Mac can be stored in ambient temperature.

Is Daiya packaging recyclable?

Only our Pizza, Cheezy Mac, and Cheezecake boxes are recyclable at this time.

General/Company Info

How do you pronounce Daiya?

We pronounce Daiya as “day-ah.” As in “Have a nice Daiya!” The name came from a play on the words ‘dairy’ and “Dayaa,” which is Sanskrit for “loving, kindness and compassion.”

What can I do if I’m unable to find Daiya products in a store near me?

If you’ve already checked the store locator on our website, and you can’t find a location nearby, click here for a product request form. Simply print out and bring your Daiya request to the manager of your favorite store.

Where are Daiya products distributed? What countries?

Australia, Germany, parts of Eastern Europe, Mexico, New Zealand, Middle East, South Africa and the Caribbean. In 2016 we will launch in Japan and other selected markets.

How do I get them?

International Business Manager

frankm@daiyafoods.com
+1 209 481 4739

What products are you coming out with next?

We’re in the research and development process for many new product ideas. At this time, we can’t confirm what exciting products will come from Daiya next, but you can become a fan on Facebook or follow us on Twitter and Instagram for ongoing updates, information and promotions.

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